Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our online casino platform. By continuing to use our services, you acknowledge that you understand and agree to our use of cookies as described in this policy. This document complies with UK data protection regulations and provides comprehensive information about your rights and choices regarding cookie usage. Last updated: January 23, 2026.
1. What Are Cookies and How We Use Them
Cookies are small text files that are stored on your device when you visit our website or use our mobile application. These files contain information that helps us provide you with a seamless gaming experience, maintain security standards, and improve our services. We use cookies to remember your preferences, keep you logged in securely, track your gaming activity for responsible gambling purposes, and personalise your experience on our platform.
Our cookie usage is essential for operating a secure and efficient online casino environment. We employ various types of tracking technologies including HTTP cookies, local storage objects, web beacons, and similar technologies that collect information about your interaction with our services. This information helps us maintain the highest standards of security, prevent fraud, and ensure compliance with UK gambling regulations.
2. Types of Cookies We Use
We categorise our cookies into several types based on their functionality and purpose:
- Essential Cookies: These are strictly necessary for the operation of our casino platform. They enable you to navigate our site, access secure areas, and use fundamental features such as account login, game loading, and payment processing. Without these cookies, we cannot provide our core gambling services.
- Performance and Analytics Cookies: These cookies collect information about how visitors use our website, which pages are visited most often, and any error messages encountered. This data helps us improve our platform’s performance and user experience whilst maintaining anonymity of individual users.
- Functional Cookies: These cookies remember choices you make, such as your preferred language, currency, game categories, and other personalisation settings. They enhance your gaming experience by providing tailored content and remembering your preferences across sessions.
- Security Cookies: Specifically designed for fraud prevention and account protection, these cookies help us detect suspicious activity, prevent unauthorised access, and maintain the integrity of your gaming account and financial transactions.
- Marketing and Advertising Cookies: These cookies track your browsing habits to deliver relevant promotional content, bonuses, and advertisements. They help us understand your gaming preferences and present you with offers that match your interests.
- Third-Party Cookies: Some cookies are placed by third-party services we use, including payment providers, game developers, customer support systems, and analytics services. These partners may use cookies to provide their services effectively.
3. Cookie Duration and Storage Periods
We use both session cookies and persistent cookies depending on their purpose and functionality. Session cookies are temporary and are deleted when you close your browser or log out of your account. These are primarily used for maintaining your active gaming session and ensuring security during your visit.
Persistent cookies remain on your device for predetermined periods or until you manually delete them. Our persistent cookies typically expire after periods ranging from 30 days to 2 years, depending on their specific function. Marketing cookies generally have shorter lifespans, whilst security and preference cookies may persist longer to maintain consistent protection and user experience. We regularly review and update our cookie retention periods to ensure they remain necessary and proportionate.
4. Managing Your Cookie Preferences
You have several options for managing cookies on our platform. Upon your first visit, you will encounter our cookie consent banner, where you can accept all cookies or customise your preferences by category. You can modify these preferences at any time through our cookie settings panel, accessible via the footer of our website.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Here are instructions for managing cookies in popular browsers:
- Google Chrome: Access Settings, then Privacy and Security, followed by Cookies and other site data. Here you can block all cookies, block third-party cookies, or delete existing cookies.
- Mozilla Firefox: Navigate to Options, then Privacy & Security, and locate the Cookies and Site Data section where you can adjust your preferences and clear stored data.
- Safari: Go to Preferences, select Privacy, and choose your cookie settings from the available options including blocking all cookies or allowing only from websites you visit.
- Microsoft Edge: Access Settings, then Cookies and site permissions, where you can manage cookie storage and blocking preferences.
Please note that disabling certain cookies may limit your ability to use some features of our casino platform, including game functionality and account management tools.
5. Third-Party Services and Data Sharing
Our platform integrates with various third-party services to provide comprehensive gaming experiences, secure payment processing, and customer support. These partners may place their own cookies on your device and collect information according to their privacy policies. We work exclusively with reputable providers who maintain high standards of data protection and comply with UK privacy regulations.
Third-party services include game providers who supply slot machines and casino games, payment processors who handle deposits and withdrawals, customer service platforms, and analytics providers. We ensure all third-party partners implement appropriate security measures and use collected data solely for providing their designated services. We do not sell your personal information to third parties for their independent marketing purposes.
6. Your Rights and Contact Information
Under UK data protection laws, you have specific rights regarding cookies and personal data collection. You have the right to withdraw consent for non-essential cookies at any time, request information about what data we collect through cookies, and ask us to delete cookie-related personal data we hold about you.
You can exercise these rights by contacting our data protection team through the contact methods provided on our website. We are committed to responding to your requests promptly and in accordance with applicable legal requirements. If you have concerns about our cookie practices, you also have the right to lodge a complaint with the Information Commissioner’s Office.
We regularly review and update this Cookie Policy to reflect changes in our practices, legal requirements, and technological developments. Any significant changes will be communicated through our website, and we encourage you to review this policy periodically to stay informed about how we use cookies to enhance your gaming experience whilst protecting your privacy and maintaining regulatory compliance.